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Phase I: Getting a Foothold

Working with shackles:

• Command and control economy

• Import restrictions

• Punitive taxes

• Under-developed capital markets

• Foreign exchange controls

• Capital shortage for infrastructure investments

• Poor telecom infrastructure

Strategy:

• Onsite focus

• Few large customers

• Indirect sales

Phase II: The Run Up

Liberalization of the economy:

• Abolishing of licenses

• Rationalization of taxes

• Export incentives

• Rationalization of tariffs

• Abolishing of wealth tax on productive assets

• Foreign exchange reforms

• Free pricing of issues and entry of FIIs

• Employee stock option plans

Strategy:

• Global benchmarking

• Global delivery model

  • Do work where it makes economic sense and reduce the total cost of ownership

  • Use two working shifts in the same calendar day to reduce time to market

  • Ramp up resources in multiple continents

• Employee retention

• Investment in sales and marketing

• Becoming a company of choice for investors, customers and employees

Phase III: The Big Leap

Current environment:

• Market trends

  • Globalization, deregulation & consolidation are changing business fundamentally

  • Financial markets have been transformed

  • Increasing competition from low cost economies

• Technology trends

  • High speed ADSL and optical fiber are providing higher bandwidth

  • Wireless access and new technologies like WAP and Bluetooth are becoming popular

  • Web appliances are expected to proliferate and non-PC devices will outnumber connceted PCs in the future

• Outsourcing is increasing because of:

  • Time-to-market considerations

  • Internal resource shortage

  • Cost control

  • Complexity of IT

  • Improved vendor capabilities

  • Focus on core-competency

Infosys Today - a Role Model

• Pioneer and innovator

• Democratization of entrepreneurship

• Wealth creation for employees

• Quality as a differentiator

• Highest standards of corporate governance

• Responsible corporate citizen

International Recognition

• Ranked No.1 in Business Today's "India's Best Employers" survey

• Best Managed Company in India - Asiamoney poll 1996, 1997, 1998, 1999

• Far Eastern Economic Review rated Infosys as India's No.1 company

• Rated highest among companies in India expected to increase their future stature by ORG-MARG

• Infosys figures in Forbes "20 for 2000"